Everything you need to know about what happens after you sign up:

 

1. Welcome Email
Shortly after signing up, you’ll receive a welcome email with details on securely sharing login credentials, contacting support for website edits, and accessing your ticket dashboard.

 

2. Full Backup
Our team will back up your website files and database to ensure everything is safe before making updates or changes.

 

3. Thorough Onboarding Process
Your website will be queued for onboarding, including a detailed inspection using our comprehensive checklist. We’ll assess plugins, themes, security, and performance to fully understand and optimize your site.

 

4. Submit Website Edits
Once the backup is complete, you can start requesting website changes via email or through our ticket dashboard.

 

5. 24/7 Uptime Monitoring
Your site is connected to our monitoring system, which checks every minute to ensure it’s live. Any issues are promptly addressed by our support team.

 

6. Safe Updates
We’ll carefully update plugins, themes, and core files, testing changes to avoid disruptions, especially for complex setups like eCommerce or membership sites.

 

7. Premium Plugins Installed
For eligible plans, we install premium plugins like WP Rocket, iThemes Security Pro, and more to boost your site’s speed and security.

 

8. Mobile Optimization
We test your site’s mobile performance and ensure it works flawlessly across all devices.

 

9. Speed Optimization
Our team enhances your site’s speed over the first few weeks, applying advanced techniques, image compression, caching, and recommendations for further improvements, like host upgrades.

 

10. Your First Report
You’ll receive a detailed report the first Monday after signup, covering updates, uptime, performance, backups, and security measures.

 

11. Ongoing Support
From here, we take care of updates, edits, backups, monitoring, and ongoing improvements so you can focus on growing your business.

 

12. Future Opportunities
Maximize your plan with options like upgrading to annual billing for savings or joining our referral program to share LadderWP’s services with others.

 

Sit back and relax—LadderWP is here to ensure your website thrives!

LadderWP specializes in WordPress maintenance but also offers support for other platforms like Wix, Drupal, and more.

Yes, we can assist with migrating websites from Wix, Drupal, or other platforms to WordPress if you’re looking to switch.

Yes, we can maintain custom-coded websites, but this will depend on the complexity of the project. Contact us for a detailed assessment.

Yes, our maintenance plans include support for CRM integrations such as Salesforce and HubSpot, no matter the platform.

Yes, we offer maintenance for WordPress WooCommerce sites.

Yes, our plans are flexible, and you can cancel anytime. We also offer a 30-day money-back guarantee if you’re not satisfied.

Yes, we can maintain and optimize multilingual websites, including WPML setup for WordPress or multilingual features for other platforms.

Yes, we provide SEO insights and recommendations as part of our maintenance plans, ensuring your site remains visible and optimized.

Yes, subdomains are treated as separate websites for maintenance purposes, as they often require individual updates, backups, and security monitoring.

Yes, we provide maintenance for WordPress multisite networks. However, each site in the network may be considered a separate entity depending on the level of support required.